We provide call recording solutions to a wide range of public and private sectors across Asia. Whether you are a small or large organization, our highly trained engineers will definitely build a customized machine that can fulfill all your requirements and more.
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Call Centers

We are one of the very few telecommunication companies catering to the specific needs and requirements of the Asian call centers. Our well renowned products have been deployed in thousands of call centers and have been proven to enhance agent productivity and boost business results. We have an in-depth understanding and insight about the diverse IT environment and operational requirements of the contact centers and hence we are able to deliver highly customized and productive call recording solutions.

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Financial Markets

We are strategically located in the Asian Financial Capital and hence possess an impressive track record of delivering tailor made solutions for the financial services industry. We clearly understand the dynamic, risky and ever-changing financial market place and have incorporated several key features such as risk minimization, increased security and reliability and user-friendly system design. We also recently released mobile call recording solutions for business professionals.

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Government Services

We provide call recording services to various emergency services including police, fire and rescue services, emergency medical units (including hospitals) and other public utilities. Our products have been mainly used for call evaluation, documentation and legal compliance in these areas and have been proven to be reliable and secure even during crisis situations. We also provide voice solutions for air traffic control along with radar recording services. In other cases, our solutions incorporate screen capture capabilities to provide a holistic picture.

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SmartVoice provides excellent call recording solutions that aid organizations increase productivity, improve customer service and abide legal regulations. Some common needs are further explained but specific requirements are only one phone call away.

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